Warehouse Admin / Customer Service

£21,000-£23,000 a year | Part Time - Office Based (No Remote Working)

All our customers are our top priority; this is why we require a reliable and friendly person to support the business with Warehouse Admin and help in the Customer Service team to ensure our customers receive the best experience possible from Bondara.

Whether it's supporting the warehouse with admin tasks, answering customer calls, replying to emails or feeding back front-line info to the rest of the company, you can be sure this is a a versatile and exciting role to be working in at Bondara.

If you are helpful, are motivated and have a positive attitude; Bondara is just the perfect working place for you.

Job Short Details

• Start Date: Available Now
• Company: Bondara
• Location: Saffron Walden, Essex
• Job Title: Customer Service Operative
• Salary: £21,000 - £23,000 (Annual Salary - Pro Rata)
• Days: Part Time - Weekdays & Weekends (every other weekend)
• Holidays: 20 Days + Bank Holidays (Pro Rata)
• Job Type: Permanent - Part Time (with the usual 6-month probationary period)

Benefits

• Casual dress
• Company pension
• Employee discount
• On-site parking

Schedule

• Monday to Friday (Onsite)
• Weekend availability

Core Duties

• Taking orders and liaising with customers via email and telephone
• Responding to email enquiries and answering calls within a set timeframe
• Providing a high and consistent level of customer service at all times
• Identify feedback and improvements to further develop the Customer Care Team and the services Bondara offers
• Ensure customers are provided with the most appropriate solutions according to their needs
• Warehouse Admin Tasks
• Be a proactive team member

Key Skills

• Excellent telephone manner and ability to communicate at all levels in a friendly and professional manner
• Excellent written and oral communication skills
• Flexible and adaptable
• Proactive with the ability to prioritise and multi task
• An active problem solver
• An understanding of the importance of data protection and adherence to process when handling personally identifiable information
• Strong interpersonal skills, flexibility, self-motivation, and enthusiasm are essential, as is the ability to consistently meet deadlines.
• IT Literate
• Solid previous Customer Service experience

If you are a motivated individual with good communication skills and have all or enough skills required to fulfil the duties listed above, and if you want to learn more and work in a fast-moving and exciting industry, then please get in contact with us today - We want to hear from you!

About the Comapany

Bondara is a multi-award winner of the ETO "Best Online Retailer Award" at the NEC. We are a leading UK online retailer of marital aids and lingerie with steady and continuous growth. You should be commercially thinking, creative, organised, confident, self-motivated and able to hit the ground running from day one. A very exciting and rewarding role awaits the right candidate in our expanding fun and dynamic firm.

How to Apply

• How Many Years Customer Service Experience Do You Have?
• Are You Within A 1 Hour Commute From Saffron Walden?
• This Is An Office Based Role (No Remote Working) - Are You Ok With This?
• Work Location: In person

To apply, please email a copy of your CV and a covering letter to [email protected]